Balsoy Mountain Hotel | Hotel in Erzurum

| 9.6 (58 Reviews) |  2 Bathrooms  6 Guests
Palandoken Hotel | Balsoy Mountain Hotel

Hotel in Palandoken, Erzurum

Balsoy Mountain Hotel features a garden, shared lounge, a restaurant and bar in Erzurum. Each room at the 3-star hotel has city views, and guests can enjoy access to a sauna. The property provides room service, a 24-hour front desk and currency exchange for guests. Complete with a private bathroom equipped with a bidet and free toiletries, all guest rooms at the hotel have a flat-screen TV and air conditioning, and selected rooms will provide you with a seating area. All rooms feature a safety deposit box. A buffet breakfast is available at Balsoy Mountain Hotel. The area is popular for skiing, and ski equipment rental and car rental are available at the accommodation. Lala Mustafa Pasa Mosque is 4.1 miles from Balsoy Mountain Hotel. Erzurum Airport is 9.3 miles away, and the property offers a paid airport shuttle service.

Balsoy Mountain Hotel is located in Erzurum.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, and several others. This is a 3 star rated property and has over 58 reviews with the average score of 9.6 . Coming to Erzurum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Erzurum. These details are authentic, as they are provided by our partner, booking.com.

This Balsoy Mountain Hotel in Erzurum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balsoy Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Kitchen
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Special diet meals (on request)
  • Coffee house on site
  • Bar
  • Restaurant
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Free parking
  • Parking on site
  • Parking
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Bathroom emergency cord
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Wheelchair accessible
  • Raised toilet
Activities
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Sauna
  • Foot massage
  • Public Bath
  • Back massage
  • Skiing
  • Massage
  • Massage chair
  • Neck massage
  • Evening entertainment
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Heating
  • Safe
  • Designated smoking area
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Soundproof rooms
Guest Services
  • 24-hour front desk
  • Shuttle service
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Room service
  • Currency exchange
  • Laundry
  • Suit press
  • Baggage storage
  • Fax/Photocopying
  • Dry cleaning
  • Private check-in/out
  • Daily housekeeping
  • Ironing service
  • Shuttle service (additional charge)
  • Car rental
  • Shared lounge/TV area
  • Airport shuttle
  • Meeting/Banquet facilities
  • Invoice provided
Outdoors
  • Picnic area
  • Garden
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Mobile app for room service
Skiing
  • Ski-in, ski-out access
  • Ski school
  • Ski storage
  • Ski rental on site
  • Ski pass vendor
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
License number: 20360

Reviews

Value for money:
9.23
Location:
9.58
Staff:
9.46
Facilities:
8.98
Comfort:
9.38
Cleanliness:
9.31
hamidreza
Mar 26, 2026 07:00:00 AM
Review Score:   9
Iran, Islamic Republic of
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Clean and easy access to ski lifts. Very helpful crew
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Bathtub or shower, Free toiletries, Bidet, Shower cap, Shampoo, Slippers, Towels, Conditioner, Private bathroom, Hairdryer, Shower, Toilet paper, Body soap, Bathrobe, Toilet

General

Soundproof, Air conditioning, Fire extinguisher, Heating, Ironing facilities, Safe, Trash cans, Smoke Alarm, Key card access, Carpeted

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Bedroom

Linens, Extra long beds (> 6.5 ft)

View

Garden view, Mountain view, View, City view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Accessible by elevator, Lower sink, Roll-in shower, Upper floors accessible by elevator, Adapted bath, Emergency cord in bathroom, Entire unit wheelchair accessible, Raised toilet

Room amenities

Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Bathtub or shower, Free toiletries, Bidet, Shower cap, Shampoo, Slippers, Towels, Conditioner, Private bathroom, Hairdryer, Shower, Toilet paper, Body soap, Bathrobe, Toilet

General

Soundproof, Air conditioning, Fire extinguisher, Heating, Ironing facilities, Safe, Trash cans, Smoke Alarm, Key card access, Interconnecting room(s) available, Carpeted

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Living Area

Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Extra long beds (> 6.5 ft)

View

Garden view, Mountain view, View, City view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Fold-up bed, Feather pillow, Socket near the bed, Clothes rack, Sofa bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Balsoy Mountain Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balsoy Mountain Hotel?

Check-in time for Balsoy Mountain Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balsoy Mountain Hotel have a swimming pool?

No, this Balsoy Mountain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balsoy Mountain Hotel?

Best-rates for the Balsoy Mountain Hotel starts from $80 per night with includes Security/Safety, Sports/Activities, Entertainment, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Fireplace/Heating, Toiletries, Guest Services, Child Friendly, Designated Smoking Area, Wheelchair Accessible, Restaurant, Bar, Breakfast, Laundry, Parking, Accessibility, Business Services, Skiing, Kitchen, TV, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balsoy Mountain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balsoy Mountain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balsoy Mountain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balsoy Mountain Hotel?

Based on the information reported by the owner or manager, the Balsoy Mountain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balsoy Mountain Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD80
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