Is this Surmeli Istanbul Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surmeli Istanbul Hotel?

Check-in time for Surmeli Istanbul Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surmeli Istanbul Hotel have a swimming pool?

Yes, this Surmeli Istanbul Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Surmeli Istanbul Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surmeli Istanbul Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surmeli Istanbul Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surmeli Istanbul Hotel?

Based on the information reported by the owner or manager, the Surmeli Istanbul Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surmeli Istanbul Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Surmeli Istanbul Hotel | Hotel in Istanbul

| 7.6 (167 Reviews) | Pet Friendly 7 Bathrooms 28 Guests

Gayrettepe Hotel | Surmeli Istanbul Hotel

Hotel in Gayrettepe, Istanbul

Located in Istanbul’s commercial and entertainment district Sisli, this hotel has a Turkish restaurant and spacious rooms with free WiFi. The property is 1 mi from Cevahir Mall and 2953 feet from Gayrettepe Metro Station. Aura Spa at Surmeli Istanbul Hotel also offers a Turkish Bath, sauna and steam bath, fitness center, face and body care for your relaxation. Istanbul Surmeli’s rooms have modern furnishings and come equipped with a mini-bar and a safety deposit box. All rooms feature a work space, and some have a separate lounge. 24-hour room service and a wake-up call are also available. In the morning, the hotel serves a buffet breakfast at Ruga Restaurant, with local and international flavors. It also has an a-la-carte menu for other meals, accompanied by a rich wine list. Dining options include the Brasserie, which has an outdoor terrace and serves local and imported wines. The lobby bar offers fresh pastries. Leisure options at Istanbul Surmeli include an outdoor pool with sun-lounger terrace. Daily newspapers and a one-time ironing service are provided to all guests. Yildiz Palace and Istiklal Street are less than 1.9 mi away. Istanbul International Airport can be reached by taxi and is 24 mi away. Free on-site private parking is available.

Surmeli Istanbul Hotel is located in Istanbul.

This 199 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Child Friendly, Internet, and several others. This is a 5 star rated property and has over 167 reviews with the average score of 7.6 . Coming to Istanbul and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 199 Bedrooms Hotel if you want to learn more about this place in Istanbul. These details are authentic, as they are provided by our partner, booking.com.

This Surmeli Istanbul Hotel in Istanbul is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Surmeli Istanbul Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Coffee house on site

Breakfast in the room

Restaurant

Kids' meals

Kid-friendly buffet

Snack bar

Special diet meals (on request)

Wine/Champagne

Parking

Parking garage

Private Parking

Parking

Parking on site

Activities

Tour or class about local culture

General

Elevator

Smoke-free property

Pet friendly

Facilities for disabled guests

Non-smoking rooms

Air conditioning

Safe

Wifi in all areas

Designated smoking area

Soundproof rooms

Family rooms

Heating

Guest Services

Laundry

Car rental

Meeting/Banquet facilities

Dry cleaning

Lockers

Business center

Valet parking

Concierge

Private check-in/out

Daily housekeeping

Hair/Beauty salon

Tour desk

Fax/Photocopying

Room service

Baggage storage

Ironing service

Packed lunches

Express check-in/out

Suit press

Currency exchange

24-hour front desk

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Garden

Sun deck

Outdoor pool (seasonal)

Outdoor furniture

Outdoor pool

Security/Safety

Security alarm

24-hour security

CCTV outside property

Fire extinguishers

CCTV in common areas

Key card access

Smoke alarms

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Delivered food covered securely

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

First aid kits available

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Beach chairs/Loungers

Beach umbrellas

Kids' pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 1954

Reviews

Value for money:

7.09

Location:

8.16

Staff:

8.03

Facilities:

6.95

Comfort:

7.49

Cleanliness:

7.05

Aug 19, 2025 07:00:00 AM

Review Score: 10

France

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: A big thank you to Mr. Bayram Birnican for everything! Because he is a great person with his customers. I had a problem with a cleaning man who stole from my room but Mr. Bayram was there for a solution. But despite this small incident Mr. Bayram was great! I also thank Suleyman very much for his kindness and his really great service! In the evening at the hotel everything was smooth thanks to him and Kazim I also thank Aylin Kazim and Ozgur very professional and very invested in their work! Thank you to the security team who were also great. Thank you to the whole team! I would come back with pleasure to this hotel ! Sonia ❤️

Negative: The cleaning man who entered my room WITHOUT authorization and he stole but Mr. Bayram took care of it and I thank him for his investment and his professionalism

Summary: The staff was just great! ! 👍🙂

See All Reviews

Room Arrangement

Room Info	Facilities
Senior Suite Room Type: Suite Room Size: 50 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Toothbrush, Hairdryer, Shampoo, Shower, Towels, Conditioner, Bathtub, Slippers, Toilet paper, Body soap, Shower cap, Bathrobe, Toilet, Private bathroom, Bathtub or shower General Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Key card access, Soundproof, Heating Media & Technology Satellite channels, Telephone, Flat-screen TV, Radio, TV Living Area Sitting area, Sofa, Desk View View, City view, Quiet street view Services Wake-up service Kitchen Electric kettle, Cleaning products Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access
Superior Double Room Room Type: Double Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Toothbrush, Hairdryer, Shampoo, Shower, Towels, Conditioner, Bathtub, Slippers, Toilet paper, Body soap, Shower cap, Bathrobe, Toilet, Private bathroom, Bathtub or shower General Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Key card access, Soundproof, Heating Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Living Area Desk View Landmark view, View, City view, Quiet street view Services Wake-up service Kitchen Electric kettle, Cleaning products Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access
Deluxe Double Room Room Type: Double Room Size: 27 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Toothbrush, Hairdryer, Shampoo, Shower, Towels, Conditioner, Bathtub, Slippers, Toilet paper, Body soap, Shower cap, Bathrobe, Toilet, Private bathroom, Bathtub or shower General Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Key card access, Soundproof, Heating Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Living Area Desk View Landmark view, View, City view, Quiet street view Services Wake-up service Kitchen Electric kettle, Cleaning products Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access
Family Suite Room Type: Family Room Size: 50 m² 1 Twin bed(s) Bed 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Toothbrush, Hairdryer, Shampoo, Shower, Towels, Conditioner, Bathtub, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Key card access, Soundproof, Heating Media & Technology Satellite channels, Telephone, Flat-screen TV, TV Living Area Sitting area View View, City view, Quiet street view Services Wake-up service Kitchen Electric kettle, Cleaning products Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access
Superior Twin Room Room Type: Twin Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Toothbrush, Hairdryer, Shampoo, Shower, Towels, Conditioner, Bathtub, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Key card access, Soundproof, Heating Media & Technology Satellite channels, Telephone, Flat-screen TV, TV View Landmark view, View, City view Services Wake-up service Kitchen Electric kettle, Cleaning products Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access
Deluxe Twin Room Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Free toiletries, Toothbrush, Hairdryer, Shampoo, Shower, Towels, Conditioner, Bathtub, Slippers, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Bathtub or shower General Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Key card access, Soundproof, Heating Media & Technology Satellite channels, Telephone, Flat-screen TV, TV View Landmark view, View, City view, Quiet street view Services Wake-up service Kitchen Electric kettle, Cleaning products Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access
Presidential Suite Room Type: Suite Room Size: 90 m² 1 Queen bed(s) Bed 1 Sofa bed Bed	Bathroom Spa tub, Bathtub General Hardwood or parquet floors, Soundproof, Safe, Heating Living Area Sitting area Media & Technology Flat-screen TV View View, Quiet street view Kitchen Electric kettle Room Amenities Clothes rack Pool and Spa Pool towels Bedroom Childrens' cribs Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access
Family Room Room Type: Family Room Size: 50 m² 3 Twin bed(s) Bed 1 Queen bed(s) Bed	View Landmark view, Quiet street view Exclusive services Free gym access, Access to private pool, Concierge services, Free spa access