Is this Hotel Santika Mataram pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Santika Mataram?

Check-in time for Hotel Santika Mataram starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Santika Mataram have a swimming pool?

Yes, this Hotel Santika Mataram has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Santika Mataram?

Best-rates for the Hotel Santika Mataram starts from $38 per night with includes Designated Smoking Area, Entertainment, Security/Safety, EV Charge Station, Sports/Activities, Parking, Balcony/Terrace, Accessibility, Transportation/Shuttle, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Air Conditioner, Pool, TV, Business Services, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Santika Mataram a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Santika Mataram wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Santika Mataram has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Santika Mataram?

Based on the information reported by the owner or manager, the Hotel Santika Mataram indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Santika Mataram?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Santika Mataram | Hotel in Mataram

Name: Hotel Santika Mataram
Address: Mataram, Indonesia, ID
Price range: Prices for upcoming dates start at $38 per night
Rating: 8.4

| 8.4 (172 Reviews) | 4 Bathrooms 12 Guests

Hotel in Mataram

Hotel Santika Mataram has a fitness center, a shared lounge and a sun terrace with swimming pool and buffet breakfast in Mataram. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. There's a restaurant serving Indonesian cuisine, and free private parking is available. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. Bangsal Harbor is 17 miles from Hotel Santika Mataram, while Narmada Park is 6.2 miles from the property. Lombok International Airport is 18 miles away.

Hotel Santika Mataram is located in Mataram.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Entertainment, Parking, and several others. This is a 3 star rated property and has over 172 reviews with the average score of 8.4 . Coming to Mataram and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this place in Mataram. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Santika Mataram in Mataram is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Santika Mataram”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Coffee house on site

Snack bar

Kid-friendly buffet

Restaurant

Kids' meals

Parking

Parking garage

Parking

Electric vehicle charging station

Accessible parking

Parking on site

Private Parking

Free parking

Activities

Live music/Performance

Fitness center

Fitness

General

Designated smoking area

Air conditioning

Wifi in all areas

Elevator

Non-smoking rooms

Safe

Guest Services

Meeting/Banquet facilities

24-hour front desk

Business center

Baggage storage

Shuttle service (additional charge)

Tour desk

Daily housekeeping

Dry cleaning

Fax/Photocopying

Laundry

Shuttle service

Ironing service

Room service

Car rental

Shared lounge/TV area

Concierge

Internet

Internet

Free Wifi

Wifi

Outdoors

Sun deck

Outdoor furniture

Outdoor pool

Security/Safety

CCTV in common areas

Key card access

24-hour security

CCTV outside property

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Spa

Swimming pool

Kids' pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.85

Location:

9.33

Staff:

8.94

Facilities:

8.67

Comfort:

8.94

Cleanliness:

8.68

Aditya Raka

Jan 25, 2026 08:00:00 AM

Review Score: 10

Indonesia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: All Staff is professional, very helpful and polite. Recommended place to stay.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Towels, Private bathroom, Toothbrush, Toilet paper, Conditioner, Shower cap, Slippers, Shower, Free toiletries, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher Media & Technology Telephone, Cable channels, Flat-screen TV Kitchen Electric kettle, Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet View Pool view, City view Room amenities Socket near the bed Layout Window Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Deluxe King Room Room Type: Double Room Size: 26 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Towels, Private bathroom, Toothbrush, Toilet paper, Conditioner, Shower cap, Slippers, Shower, Free toiletries, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher Media & Technology Telephone, Cable channels, Flat-screen TV Kitchen Electric kettle, Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet View Pool view, City view Room amenities Socket near the bed Layout Window Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 35 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Private bathroom, Toothbrush, Toilet paper, Bathtub, Conditioner, Shower cap, Shower, Slippers, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher Media & Technology Telephone, Cable channels, Flat-screen TV Outdoors Balcony Living Area Desk, Sofa, Sitting area Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet View City view Room amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Superior Twin Room Room Type: Twin Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Towels, Private bathroom, Toothbrush, Toilet paper, Conditioner, Shower cap, Slippers, Shower, Free toiletries, Body soap, Shampoo, Toilet General Smoke Alarm, Key card access, Air conditioning, Trash cans, Safe, Fire extinguisher Media & Technology Telephone, Cable channels, Flat-screen TV Kitchen Electric kettle, Refrigerator Living Area Desk Services Wake-up service Bedroom Wardrobe or closet View Pool view, City view Room amenities Socket near the bed Layout Window Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation